We are committed to protecting the security of your personal information in a transparent manner. This policy details how we collect, use and protect your data.

  1. Types of information collected
  • Actively provided information

When ordering: name, email address, delivery address, payment voucher (credit card/PayPal, etc.)

Account registration: username, password, size preference, favorites record

Questionnaire feedback: wearing scenario, comfort score, design suggestions

  • Automatically collected information

Device data: IP address, browser type, operating system version

Interaction track: page dwell time, click heat map, shopping cart abandonment rate

Geographic location: approximate area based on IP (not precise location)

  • Third-party sources

Transaction verification results returned by payment gateway

Authorized login information provided by social platforms (when you choose to link accounts)

  1. How information is used

▎Core purposes:

✔️ Processing orders and after-sales service

✔️ Verifying identity to prevent fraudulent transactions

✔️ Sending logistics updates and transaction tickets

▎Value-added services:

✔️ Recommending similar shoes based on browsing history

✔️ Analyzing popular categories to optimize inventory

  1. Data sharing rules
    Only share necessary information with third parties in the following circumstances:

◽ Logistics partners: provide basic order data required for delivery status query

◽ Payment processor: complete transaction verification (do not store your full credit card number)

◽ Legal requirements: respond to court subpoenas or government investigation orders

We will not sell your personal information

  1. User rights protection
    You can always go to account settings or contact customer service:

◻ View a copy of your personal data

◻ Request deletion of non-essential archived information

◻ Withdraw from marketing email subscription

◻ Complaint against data processing objections

  1. Security protection measures
    Deploy bank-level 256-bit SSL encryption technology, use permission-level access control, and perform third-party security audits every quarter.
  2. Children’s privacy protection
    Minors under the age of 13 are prohibited from registering accounts. If children’s information is accidentally collected, it will be deleted immediately.
  3. Cookie management
    By setting your browser, you can:

✓ Disable non-essential tracking cookies

✓ Clear stored local cache data

Enabling basic cookies will ensure the normal operation of core functions such as shopping carts

  1. International data transfer
    Some servers may be located overseas and we will ensure data protection equivalence through standard contractual clauses
  2. Policy update mechanism
    Using the service is deemed to accept the revised termsUsing the service is deemed to accept the revised terms